This privacy notice tells you what to expect us to do with your personal information.
Weoll is a platform that provides cloud-based business process management and internal communication services to organisations. Therefore, Weoll is a data processor for organisations that use our products and services. If an organisation you are related to uses Weoll products, please contact your data controller organisation to learn about your rights in relation to your personal data processed in this context.
Contact details
Global IT Cloud Solutions Limited
Adress: Unit 3 Technique Building 140 Goswell Road, London, United Kingdom, EC1V 7DY
Email address: privacy@globalit.co.uk
What information we collect, use, and why
We collect or use the following information to provide and improve products and services for clients:
- Names and contact details
- Addresses
- Occupation
- Payment details (including bank information for transfers and direct debits)
- Financial data (including income and expenditure)
- Transaction data (including details about payments to and from you and details of products and services you have purchased)
- Usage data (including information about how you interact with and use our website, products and services)
- Account access information
- Website user information (only the corporate account admin information required for service provision)
We collect or use the following personal information for the operation of client or customer accounts:
- Names and contact details
- Purchase or service history
- Account information, including registration details
- Information used for security purposes
- Marketing preferences
- Technical data, including information about browser and operating systems
We collect or use the following personal information for information updates or marketing purposes:
- Names and contact details
- Addresses
- Marketing preferences
- IP addresses
We collect or use the following personal information to comply with legal requirements:
- Name
- Contact information
- Client account information
We collect or use the following personal information for dealing with queries, complaints or claims:
- Names and contact details
- Payment details
- Account information
- Purchase or service history
- Call recordings
- Customer or client accounts and records
- Financial transaction information
- Correspondence
Your data protection rights
We must have a “lawful basis” for collecting and using your personal information. There is a list of possible lawful bases in the UK GDPR. Your data protection rights are the following:
- Your right of access – You have the right to ask us for copies of your personal information. You can request other information such as details about where we get personal information from and who we share personal information with. There are some exemptions which means you may not receive all the information you ask for.
- Your right to rectification – You have the right to ask us to correct or delete personal information you think is inaccurate or incomplete.
- Your right to erasure – You have the right to ask us to delete your personal information.
- Your right to restriction of processing – You have the right to ask us to limit how we can use your personal information.
- Your right to object to processing – You have the right to object to the processing of your personal data.
- Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you.
- Your right to withdraw consent – When we use consent as our lawful basis you have the right to withdraw your consent at any time.
You can read more about data protection rights here.
If you make a request, we must respond to you without undue delay and in any event within one month.
To make a data protection rights request, please contact us using the contact details at the top of this privacy notice. If you are in the EEA, you can contact our representative in the EU.
Our lawful bases for the collection and use of your data
Our lawful bases for collecting or using personal information to provide and improve products and services for clients are:
- Contract – we have to collect or use the information so we can enter into or carry out a contract with you. All of your data protection rights may apply except the right to object.
- Legitimate interests – we’re collecting or using your information because it benefits you, our organisation or someone else, without causing an undue risk of harm to anyone. All of your data protection rights may apply, except the right to portability. Our legitimate interests
Our lawful bases for collecting or using personal information for the operation of client or customer accounts are:
- Contract – we have to collect or use the information so we can enter into or carry out a contract with you. All of your data protection rights may apply except the right to object.
- Legitimate interests – we’re collecting or using your information because it benefits you, our organisation or someone else, without causing an undue risk of harm to anyone. All of your data protection rights may apply, except the right to portability. Our legitimate interests
Our lawful bases for collecting or using personal information for information updates or marketing purposes are:
- Consent – we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time. This consent is obtained only for marketing activities that do not fall within the scope of legitimate interest (e.g. web cookies or if you do not carry out a commercial activity but would like to receive marketing messages about our products and services)
- Legitimate interests – we’re collecting or using your information because it benefits you, our organisation or someone else, without causing an undue risk of harm to anyone. All of your data protection rights may apply, except the right to portability. Our legitimate interests
Our lawful bases for collecting or using personal information to comply with legal requirements:
- Legal obligation – we have to collect or use your information so we can comply with the law. All of your data protection rights may apply, except the right to erasure, the right to object and the right to data portability.
Our lawful bases for collecting or using personal information for dealing with queries, complaints or claims are:
- Contract – we have to collect or use the information so we can enter into or carry out a contract with you. All of your data protection rights may apply except the right to object.
- Legitimate interests – we’re collecting or using your information because it benefits you, our organisation or someone else, without causing an undue risk of harm to anyone. All of your data protection rights may apply, except the right to portability. Our legitimate interests
Our legitimate interests
Our legitimate interests for provide and improve products and services for clients; operation of client or customer accounts; dealing with queries, complaints or claims are:
- Since our corporate customers are legal entities, the transactions carried out when signing contracts with our customers or making transactions on behalf of the customer institution are carried out through legal representatives or authorised employees of the institution. Therefore, in order to provide our services or to fulfil our obligations arising from the contract between us and our customers, we are obliged to process the personal data of real persons or authorised employees who are representatives of our customers. Therefore, we process personal data based on legitimate interest, since processing personal data is mandatory both for carrying out the commercial activities of legal entities and for the provision of the service.
Our legitimate interests for information updates or marketing purposes are:
We process personal data based on our legitimate interest in the event that our potential corporate customers, who are considered as Corporate subscribers within the scope of PECR, contact us to obtain information about our products or services (such as contact form, demo request) or to send e-mails and contact representatives of corporate companies that are potentially interested in our products from a third source in order to promote our products and services they are interested in. This processing may also be necessary to ensure that the potential customer can easily obtain information about the products they need to carry out their business activities. We respect the rights of anyone receiving marketing emails whose information is processed on the basis of legitimate interest to stop receiving emails at any time.
Where we get personal information from
- Directly from you
- Publicly available sources
- Providers of marketing lists and other personal information
- Third parties:
- If you wish to benefit from our products and services through our business partners, we will obtain your information from our business partners.
- In the event that our corporate customer, who has signed a contract with us in order to benefit from our products and services, informs us of technical, legal or financial contacts in order to carry out transactions on behalf of our corporate customer, we obtain the information from the customer company you are affiliated with.
How long we keep information
- Service contracts and details of the provision of the service and commercial correspondence 10 years from the termination of the service,
- Accounting and financial management information, purchase orders and invoices 6 years from the end of the financial year
- Access and traffic logs and marketing communication records 1 year from the last transaction
- Records of requests and applications 5 years from the moment of receipt
Stored for a period of time
Who we share information with
Data processors
Banks and associated financial record infrastructure providers
These data processors perform the following activities for us: Receiving payments, keeping and managing the financial records of our company
Google Cloud EMEA Limited
This data processor does the following activities for us: Cloud hosting; cloud-based communication and business applications infrastructure service provider
Global IT Bilisim Hizmetleri A.S.
This data processor does the following activities for us: Execution of service operation processes, provision of technical support services, ensuring security and monitoring
Others we share personal information with
- Professional or legal advisors
- Organisations we’re legally obliged to share personal information with
Sharing information outside the UK
Where necessary, we may transfer personal information outside of the UK. When doing so, we comply with the UK GDPR, making sure appropriate safeguards are in place.
For further information or to obtain a copy of the appropriate safeguard for any of the transfers below, please contact us using the contact information provided above.
Organisation name: Google Cloud EMEA Limited
Category of recipient: Cloud hosting service provider
Country the personal information is sent to: Ireland
How the transfer complies with UK data protection law: The country or sector has a UK data bridge (also known as Adequacy Regulations)
Organisation name: Global IT Bilisim Hizmetleri A.S.
Category of recipient: Operation service provider
Country the personal information is sent to: Turkey
How the transfer complies with UK data protection law: Addendum to the EU Standard Contractual Clauses (SCCs)
How to complain
If you have any concerns about our use of your personal data, you can make a complaint to us using the contact details at the top of this privacy notice.
If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the ICO.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
If you are in the EEA
On 28 June 2021 the EU Commission adopted decisions on the UK’s adequacy under the EU’s General Data Protection Regulation (EU GDPR). For this reason, our customers in the EEA can use Weoll services without any problems and can transfer their data based on the adequacy decision.
Information about the personal data we process and the purposes of processing this information are explained in detail above. Since there are no different regulations under the UK GDPR and EU GDPR regarding the legal basis of processing and your rights, the above information will also apply to EU data subjects. If you wish to exercise your rights regarding the processing of your personal data, you can contact us at any time by using the contact details of our representative in the EU under the GDPR(Art.27).
EU Representative
We value your privacy and your rights as a data subject and have therefore appointed Prighter Group with its local partners as our privacy representative and your point of contact for European Union (EU) region.
Prighter gives you an easy way to exercise your privacy-related rights (e.g. requests to access or erase personal data). If you want to contact us via our representative, Prighter or make use of your data subject rights, please visit the following website: https://app.prighter.com/portal/18179259073
Last updated
4 March 2024
